IT & Communications – our appetite
Travelers specialises in insuring companies operating at the intersection of IT and Communications. Our dedicated team has many years of expertise in the sector, so whether your client is a data centre, IT consultant or Internet service provider, we can assess and manage their risks today to help them prepare for a successful future.
Last updated 22 February 2024
Sectors we cover
We’re ready to insure these businesses.
- Companies that resell telephone airtime, broadband, VOIP and other goods and services from Tier 1 providers
- Developers, suppliers and value added resellers of internal business software. Examples include ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management systems)
- Internet Service Providers
- Web designers
- Digital Transformation Services
- IT Consultants
- Data Centres / Hosting / Cloud companies
Sectors we'll consider
We may be able to insure these businesses.
- IT Recruitment
- File swapping / digital copying
- Financial software such as accounting, claim management or underwriting software
- Modelling or Mapping software (CAD/CAM), predictive modelling solutions (ex financial)
- Real estate software
- Behavioural marketing software & systems
- Non violent video games
- Digital Platforms such as Software as a Service (SAAS) or compliance software
Sectors we do not cover
We are unable to insure these businesses.
- Crypto currency
- Infrastructure or electrical work where dominant exposure in contracting
- E-tailers (online commerce sites)
- Gambling websites
- Point of Sale software
- Sexually explicit software
- Social networking sites
- Network security solutions
Help us get to know your client’s business
These questions will give you a sense of the information we will need.
- How does the Insured manage their contracts?
- How does your client cap their liability and do they exclude consequential losses in their standard terms and conditions?
- Please provide details of the Insured’s three largest contracts.
- What cyber controls are in place to ensure the Insured does not encounter a breach of security?
- What is the intended function of the Insured’s software/hardware and what would happen in the event it failed?
- Who are the Insured’s customers?
- Please supply a copy of the Insured’s standard terms and conditions.
Let’s get specific. These are the kinds of detailed questions we will ask to better understand your client’s day-to-day operations.
Highlights
We protect our clients in the IT & Communications sector with a broad
range of industry-specific insurance and risk management benefits.
General
- Warranty and condition precedent free
- One Package Policy with no gaps
- Flexibility of approach
- Access to HCL Technologies pre breach services
- Access to post breach services
- Access to Travelers eRisk Hub for claims examples and cyber training assessments
Professional Indemnity & Intellectual Property Rights
- Civil Liability Wording
- Written & Verbal Contracts Covered
- Option of AOC or AGG basis
- Option of a Costs in Addition or Costs Inclusive basis
- Excess not Applicable to Defence Costs
- Auto US Jurisdiction-PI & IPR
- Third Party Fines Covered To PI Limit
- Sub-Contractors Explicitly Covered
- Auto Acquisitions
- Auto Additional Insured cover
- Liquidated damages are now included in the definition of ‘loss’
- Awards Of Ombudsmen
- IPR Includes Patent & Trade Secret (ex US)
Cyber business costs
- Clear trigger language arranged on a losses discovered basis
- Extended discovery period of 90 days after cancellation
Breach Response
- Privacy Breach Notification
- Computer & Legal Experts
- Betterment
- Public Relations
- Data Restoration
- Cyber Extortion
Cyber Crime
- Computer fraud
- Funds transfer fraud
- Telecommunications fraud
- Social engineering fraud
Business loss
- Business Interruption including IT providers & outsource providers
- Reputational harm
- System failure
- Damage to computer systems
- Incompatibility of computer systems
Cyber Liability
- Privacy Breach cover
- Transmission of Computer Virus
- Failure to comply with Data Protection Law
- Invasion of Rights of Privacy or Publicity
- Defamation, Libel & Slander
- Liquidated damages included
- Auto Acquisitions cover
- Computer Systems includes personal devices when used for business
Casualty
- Automatic pre-claim rehabilitation cover now provided under the EL section
- Public Relations Costs cover now included under the EL and PL/PR Sections
- Automatic North American Jurisdiction cover provided in respect of Public & Products Liability
- No Efficacy exclusion under PL/PR section
- Auto Additional Insured cover under the PL/PR Section
- Ability to include Products Recall Withdrawal Expenses
Property
- All Risks cover as standard
- Specialist Business Interruption R&D cover including payment pledges
- Options for Flexible Limits of Loss
Insurance built to manage risk
We offer IT & Communications clients a comprehensive package
of insurance designed to protect against a broad range of exposures.
- Property damage
- Goods in transit
- Money and personal accident (assault)
- Business interruption
- Terrorism
- Cyber Business Costs (first party cyber)
- Computer and Machinery Breakdown
- Employers’ liability
- Public and products liability
- Product recall (costs only)
- Professional indemnity
- Intellectual Property Rights
- Cyber Liability (third party cyber)
- Legal expenses
- Criminal protection response
Key documents
Let’s start the right conversation
Tell us about your client.
For a Professional Indemnity or Cyber quote, download and complete a proposal form.
Alternatively, if you’re looking for a quote on any of our other tech
products please send us a submission form.
Send your completed forms direct to our tech team.
Our underwriting team will review your submission and will be in touch within 4 hours.
Duncan Cowling
Neil Wilson & Olivia MacLennan
Frank Darcy
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